State Farm® Insurance Agent Sharon Eddy
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jason Cyr
December 30, 2025
"Great service and always pleasant to work with!"
"Thank you for your kind words. We appreciate your business. Please let us know if we can be of assistance in the future."
Greg Johnson
December 26, 2025
"Kianni was very helpful"
"Thank you so much for your kind words! We're glad to hear Kianni was helpful and that you found our prices great. We appreciate your support and look forward to serving you again!"
M. D.
December 12, 2025
"I’ve been covered by Sharon Eddy State Farm insurance for over five years, and they’ve been one the best I’ve ever worked with. That's why i've been here so long! The level of professionalism and kindness from everyone there really makes a difference. You can tell that when leaders set a high standard of excellence, it trickles down to the whole team & who people tend to hire truly matters. Today, I just had to take a moment to write this review because I had such outstanding service from Ivania. I’ve spoken with her several times over the past year, and she’s always been amazing. 😊 Super attentive, professional, and genuinely kind. Her follow-up and competence really raise the bar and make the entire experience feel effortless. The Sharon Eddy State Farm team has insured me through many major storms and transitions in my life, and I’m so grateful to have them taking care of me. They’re truly the best, and I highly recommend them to anyone who wants a caring, professional, and reliable insurance company!"
"Thank you so much for your wonderful review! We’re truly honored to have had the opportunity to serve you over the past five years. It means a lot to hear that our team's professionalism, kindness, and dedication—especially Ivania’s outstanding service—have made such a positive impact on your experience. We’re committed to maintaining those high standards and being there for you through all of life’s changes and challenges. Please don’t hesitate to reach out anytime you need assistance. We sincerely appreciate your trust and recommendation!"
Victor Marin
December 5, 2025
"Longtime customer - this branch has been especially easy to work with, very responsive, and reasonable. They seem to value my business and put in the effort to track down information, discounts, or correct mistakes. Kelly S has been a nice addition to their team and very customer service focused for all of my needs and requests. My recent interaction with Sharon was also pleasant and cheerful. Insurance can be frustrating but this branch operates like a partner rather than adversary."
"Thank you for your review, Victor. We’re grateful for your trust over the years and glad to hear that our team has provided you with responsive and attentive service. We truly value your business and are committed to making your experience as smooth and positive as possible. Please don’t hesitate to reach out if you need anything else!"
BKelly
December 4, 2025
"Representative was very knowledgeable. Kianni guided me through the documents and explained what I didn't understand. I will recommend others going forward"
"Thank you for your thoughtful feedback! We're glad Kianni was able to assist you and make the process clear and easy to understand. Providing knowledgeable support at a reasonable price is very important to us. We appreciate your recommendation and look forward to helping you and others with life insurance needs in the future!"
Kris K
December 3, 2025
"I used to have insurance through Sharon Eddy and left state farm because of her office's lack of communication, rising costs, and unprofessionalism. I inquired so see if it was worth it to make a comprehensive insurance claim on my cracked windshield. No claim was ever filed by me but was by her office. I was never paid out, no work was done by my insurance, nor worked through her office. Yet her office filed a comprehensive claim that is still on my record to this day. I tried several times to contact her office to rectify this issue but it was never addressed."
"Thank you for sharing your concerns. We sincerely apologize for the frustration and inconvenience you have experienced. After reviewing your account, we identified a conversation with the corporate claims department on January 30, 2024, during which you reported that you never filed a claim. This was documented by the claim representative in the claim file. Unfortunately, our glass administrator has changed since the claim was initially filed in 2023, and we no longer have access to the original call logs related to the loss reporting. However, we have contacted the claims department, and a letter has been sent to your last email address on record confirming that the claim was opened in error and closed with no payment. If you did not receive this email confirmation earlier today, or if you have changed your email address, please let us know. We take your feedback seriously and are committed to improving communication. If you have any further questions or need additional assistance, please feel free to contact me directly at sharon.eddy.pkgb@statefarm.com or 703-535-3115."
tahir hassrat
December 1, 2025
"I love Sharon services and team so they will providing good service to their customers, I would recommend anyone who’s wants t get policies from agent Sharon. They are so responsive and countable what they say and will do it. thanks for your valuable service."
"Thank you so much for your kind words and recommendation! We're delighted to hear that Sharon and our team provided you with excellent service. Your trust means a lot to us, and we’re always here to support you with any insurance needs. Thanks again for choosing us!"
Ashraful Patwary
December 1, 2025
"Kelly Serrano was a great help and provided excellent service. We were satisfied with our insurance for our new car and she helped us get the best deals. She was kind and friendly. Great experience."
"Thank you for sharing your wonderful experience! We're so glad Kelly Serrano could assist you and provide excellent service. It’s great to hear you’re satisfied with your new car insurance and the deals she helped secure. We appreciate your kind words and look forward to serving you again!"
Juan pablo Morejon
November 26, 2025
"Estoy contento con mi decisión de tomar mi seguro de auto nuevo aquí con la oficina de Sharon Eddy. Me han tratado muy humanamente y Kelly me ha atendido, fue muy amable conmigo. Les agradezco mucho. La atención al cliente en esta oficina estuvo perfecto!"
"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que tuviste una excelente experiencia en la oficina de Sharon Eddy y que Kelly pudo ayudarte tan bien. Brindar un servicio al cliente excelente es nuestra máxima prioridad, y tus comentarios significan mucho para nosotros. ¡Agradecemos tu confianza en nosotros para tu nuevo seguro de auto! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Sharon Eddy's State Farm office and that Kelly was able to assist you so well. Providing excellent customer service is our top priority, and your feedback means a lot to us. We appreciate your trust in us for your new car insurance!"
Michael Given
November 21, 2025
"We were referred to Sharon Eddy in 2003, when we relocated to Northern Virginia, and in spite of retirement and relocation outside the area, we are continuing our association with this group. The agency has always been extremely responsive ; through life, home and auto insurance needs, storm damage, a kitchen fire, and most recently, damage and loss from Hurricane Michael. Over the years, all staff members have been professional, responsive and helpful. The agency is also bi-lingual, which is a plus today. Today, November 20, 2025, I'm adding to my review. Called this morning to file a new auto claim. Kelly was friendly and helpful. In an unplanned trip, due a family death, the windshield on our new car was hit twice by rocks, while we were driving on I-75 in FL. I didn't have your policy # handy, but she connected me to claims. I was only on hold for a few minutes. But, Kelly sent a text with ours policy # and the direct phone number for Claims, in case I was disconnected. This level of service is not found everywhere and we appreciate and value your association with Sharon Eddy and her staff."
"Thank you so much, Michael, for your review. We truly appreciate your loyalty and kind words over the many years of working together. It’s an honor to support you through all of life’s ups and downs—from relocations and everyday insurance needs to unexpected challenges like storm damage and accidents. I'm especially glad to hear that Kelly provided you with prompt and compassionate service during a difficult time. Your continued trust means the world to me and our entire team. Please don’t hesitate to reach out whenever you need us—we’re always here to help!"
Robert Beek
November 11, 2025
"Kelly was very patient with my problem. She was very professional. I would give her many stars for her help. State Farm should be proud of her."
"Thank you so much, Robert, for your kind words! We're thrilled to hear that Kelly was patient and professional in assisting you. She truly is a valued member of our team, and we’re proud to have her representing State Farm. We appreciate your feedback and look forward to continuing to serve you!"
Tarun Saxena
November 10, 2025
"I worked with Kelly Serrano to get my Auto, Homeowner and Renters Insurance. She was very easy, courteous and friendly to work with. I really appreciate her quick and helpful assistance. I must add that Kelly was extremely helpful and professional and in addition very knowledgeable and responsive. I received excellent assistance and quality service."
"Thank you so much, Tarun, for your review! I'm delighted to hear that Kelly provided you with friendly, professional, and knowledgeable service while assisting you with your insurance needs. Your kind words mean a lot to us, and I'll be sure to share your feedback with Kelly. If you ever need any further assistance, please don't hesitate to reach out!"
Edward Greenaway
November 10, 2025
"I've always preferred State Farm as an insurance agency, and this office has been a pleasure to deal with. Kelly has been a wonderful person to work with, as I tried to get my insurance numbers to a point where I could work with them, and Sharon has been a joy as well."
"Thank you, Edward, for your kind words and continued trust in State Farm! I'm thrilled to hear that Kelly has made your experience a positive one. It’s always our goal to provide excellent service and support as you manage your insurance needs. Please don’t hesitate to reach out if there’s anything else we can assist you with!"
Lawrence Kelly
November 8, 2025
"The licensed representatives was polite and well informed"
" Thank you, Lawrence, for your positive feedback! We're glad to hear that our licensed representatives provided you with polite and knowledgeable service. If you have any questions or need further assistance with your renter's insurance, please feel free to reach out anytime!"
Noor Seddiq
November 7, 2025
"The Sharon Eddy team has provided me with an excellent service. I would like to thank Ms. Alicia Ryder for her commitment to client and her timely responses to all the questions I had. She is highly knowledgeable and provided timely and well-communicated service! I highly recommend contacting Sharon Eddy’s team for all your insurance needs! Thank you again Ms. Alicia Ryder for your assistance in taking care of my Auto and Home policies!"
"Thank you so much, Noor, for your thoughtful and generous review! We're delighted to hear that Alicia provided you with knowledgeable, timely, and attentive service. Your recommendation means a lot to us, and we’re grateful to have the opportunity to assist you with your auto and home insurance needs. Please don’t hesitate to reach out if you need anything else in the future!"
Marzia Monty
November 5, 2025
"Have been a satisfied client for years and hoping the policies and service remain same/go higher in quality."
"Thank you, Marzia, for your continued trust and loyalty over the years! We're glad to hear you’re satisfied with our pricing and service. We’re committed to maintaining and improving the quality of our policies and support to meet your expectations. Please feel free to reach out anytime—we’re always here to help with your property and vehicle insurance needs!"
Jossue Martinez
November 5, 2025
"Ivania Canizalez Is such a great, experienced and intelligent State Farm representative. She helped me get renter’s insurance and personal article policy and made my process extremely quick and easy. She explained everything very well and helped me get what was best. She’s the best representative I have worked with."
"Thank you, Jossue, for your fantastic review! We're thrilled to hear that Ivania provided you with knowledgeable and efficient service, making your insurance process smooth and easy. We’ll be sure to pass along your kind words to her. If you ever need assistance in the future, don’t hesitate to reach out!"
David Taggart
November 4, 2025
"Kelly was fantastic. Friendly, polite and knowledgeable and handled my issue perfectly and quickly. A+!"
"Thank you, David, for your wonderful feedback! We're glad to hear that Kelly provided you with friendly, knowledgeable, and efficient service. Your A+ rating means a lot to us. If you need any further assistance with your vehicle insurance, please don't hesitate to reach out!"
Cinthia Velasquez
November 3, 2025
"Kelly was very helpful and answered all my doubts and questions. She also help me to get the best price. Thank you Kelly"
"Thank you so much, Cinthia, for taking the time to share your experience! We're delighted that Kelly was able to address all your questions and help you find the best price for your property and vehicle insurance. Providing clear guidance and value is what we strive for, and your kind words truly motivate us. Please feel free to reach out anytime—we’re here to support you!"
ArunRajbhandary
November 3, 2025
"Great service. They are always ready to answer your questions. Highly recommended."
"Thank you, Arun, for your kind words and recommendation! We're glad to hear you appreciate our commitment to great service and being available to answer your questions. If you ever need assistance, we're always here to help!"
Jeanine Sandloop
November 2, 2025
"I would like to commend Kelly on her excellent customer service. She was of great assistance by sending me quotes for auto insurance coverage and answering questions in an expeditious manner. Thank you so much, Kelly! Jeanine Najafzadeh"
"Thank you so much for your kind words, Jeanine! We're delighted to hear that Kelly provided you with excellent customer service and was able to assist you promptly with your auto insurance quotes and questions. We’ll be sure to pass along your compliments to her. If you need any further assistance, please don’t hesitate to reach out. Thanks again for choosing our State Farm Agency in Alexandria VA"
Nalini Maiya
October 30, 2025
"Easy accessibility and friendly, courteous service are the things I like best about this place! Alicia was a pleasure to work with and after understanding the low mileage on my car she reduced the premium."
"Thank you so much, Nalini, for your wonderful feedback! We're glad to hear that you found our pricing reasonable and appreciated the easy accessibility and friendly service. Alicia will be happy to know she made your experience a positive one and helped adjust your premium based on your low mileage. We truly value your trust and look forward to assisting you with your insurance needs in the future!"
Lauren Santos
October 30, 2025
"La señora Kelly Serrano era muy amable , me ayudó con mi problema en una manera tranquila"
"Hola Lauren, muchas gracias por tus amables palabras. Nos alegra saber que Kelly fue amable y servicial. Agradecemos tu confianza y siempre estamos aquí para ayudarte cuando lo necesites. ¡Gracias por elegir nuestra agencia! Hi Lauren, thank you very much for your kind words. We’re glad to hear that Kelly was kind and helpful. We appreciate your trust and are always here to assist you whenever you need. Thank you for choosing our State Farm agency!"
Sara Rueda
October 28, 2025
"Kelly is amazing . I love talk to her"
"Thank you so much, Sara! We're delighted to hear that you had a great experience with Kelly. She truly appreciates your kind words and looks forward to assisting you again. Thanks for choosing our State Farm agency in Alexandria Va!"
Melissa Verlaque
October 28, 2025
"I really appreciate their quick and helpful assistance to change auto insurance plans. Kelly was so kind and very easy to talk to!"
"Thank you so much, Melissa! We're delighted to hear that Kelly provided you with quick and helpful assistance and made the process easy and pleasant. We truly appreciate your kind words and look forward to serving you again in the future!"