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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Beek

November 11, 2025

5  out of  5
rating by Robert Beek
"Kelly was very patient with my problem. She was very professional. I would give her many stars for her help. State Farm should be proud of her."
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Tarun Saxena

November 10, 2025

5  out of  5
rating by Tarun Saxena
"I worked with Kelly Serrano to get my Auto, Homeowner and Renters Insurance. She was very easy, courteous and friendly to work with. I really appreciate her quick and helpful assistance. I must add that Kelly was extremely helpful and professional and in addition very knowledgeable and responsive. I received excellent assistance and quality service."
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Edward Greenaway

November 10, 2025

5  out of  5
rating by Edward Greenaway
"I've always preferred State Farm as an insurance agency, and this office has been a pleasure to deal with. Kelly has been a wonderful person to work with, as I tried to get my insurance numbers to a point where I could work with them, and Sharon has been a joy as well."
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Lawrence Kelly

November 8, 2025

5  out of  5
rating by Lawrence Kelly
"The licensed representatives was polite and well informed"
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Noor Seddiq

November 7, 2025

5  out of  5
rating by Noor Seddiq
"The Sharon Eddy team has provided me with an excellent service. I would like to thank Ms. Alicia Ryder for her commitment to client and her timely responses to all the questions I had. She is highly knowledgeable and provided timely and well-communicated service! I highly recommend contacting Sharon Eddy’s team for all your insurance needs! Thank you again Ms. Alicia Ryder for your assistance in taking care of my Auto and Home policies!"
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Marzia Monty

November 5, 2025

5  out of  5
rating by Marzia Monty
"Have been a satisfied client for years and hoping the policies and service remain same/go higher in quality."
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Jossue Martinez

November 5, 2025

5  out of  5
rating by Jossue Martinez
"Ivania Canizalez Is such a great, experienced and intelligent State Farm representative. She helped me get renter’s insurance and personal article policy and made my process extremely quick and easy. She explained everything very well and helped me get what was best. She’s the best representative I have worked with."
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David Taggart

November 4, 2025

5  out of  5
rating by David Taggart
"Kelly was fantastic. Friendly, polite and knowledgeable and handled my issue perfectly and quickly. A+!"
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Cinthia Velasquez

November 3, 2025

5  out of  5
rating by Cinthia Velasquez
"Kelly was very helpful and answered all my doubts and questions. She also help me to get the best price. Thank you Kelly"
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ArunRajbhandary

November 3, 2025

5  out of  5
rating by ArunRajbhandary
"Great service. They are always ready to answer your questions. Highly recommended."
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Jeanine Sandloop

November 2, 2025

5  out of  5
rating by Jeanine Sandloop
"I would like to commend Kelly on her excellent customer service. She was of great assistance by sending me quotes for auto insurance coverage and answering questions in an expeditious manner. Thank you so much, Kelly! Jeanine Najafzadeh"
We responded:
"Thank you so much for your kind words, Jeanine! We're delighted to hear that Kelly provided you with excellent customer service and was able to assist you promptly with your auto insurance quotes and questions. We’ll be sure to pass along your compliments to her. If you need any further assistance, please don’t hesitate to reach out. Thanks again for choosing our State Farm Agency in Alexandria VA"
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Nalini Maiya

October 30, 2025

5  out of  5
rating by Nalini Maiya
"Easy accessibility and friendly, courteous service are the things I like best about this place! Alicia was a pleasure to work with and after understanding the low mileage on my car she reduced the premium."
We responded:
"Thank you so much, Nalini, for your wonderful feedback! We're glad to hear that you found our pricing reasonable and appreciated the easy accessibility and friendly service. Alicia will be happy to know she made your experience a positive one and helped adjust your premium based on your low mileage. We truly value your trust and look forward to assisting you with your insurance needs in the future!"
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Lauren Santos

October 30, 2025

5  out of  5
rating by Lauren Santos
"La señora Kelly Serrano era muy amable , me ayudó con mi problema en una manera tranquila"
We responded:
"Hola Lauren, muchas gracias por tus amables palabras. Nos alegra saber que Kelly fue amable y servicial. Agradecemos tu confianza y siempre estamos aquí para ayudarte cuando lo necesites. ¡Gracias por elegir nuestra agencia! Hi Lauren, thank you very much for your kind words. We’re glad to hear that Kelly was kind and helpful. We appreciate your trust and are always here to assist you whenever you need. Thank you for choosing our State Farm agency!"
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Sara Rueda

October 28, 2025

5  out of  5
rating by Sara Rueda
"Kelly is amazing . I love talk to her"
We responded:
"Thank you so much, Sara! We're delighted to hear that you had a great experience with Kelly. She truly appreciates your kind words and looks forward to assisting you again. Thanks for choosing our State Farm agency in Alexandria Va!"
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Melissa Verlaque

October 28, 2025

5  out of  5
rating by Melissa Verlaque
"I really appreciate their quick and helpful assistance to change auto insurance plans. Kelly was so kind and very easy to talk to!"
We responded:
"Thank you so much, Melissa! We're delighted to hear that Kelly provided you with quick and helpful assistance and made the process easy and pleasant. We truly appreciate your kind words and look forward to serving you again in the future!"
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Steve Symonds

October 28, 2025

5  out of  5
rating by Steve Symonds
"Moving states...again (I think this makes 10 so far). In every state we make sure to find the highest rated State Farm Insurance Agent. Locating Sharon Eddy's office was a slam dunk. Our NY agent (Mike O'Boyle) recommended her right off the bat...and a Google search confirmed this as the top choice for Alexandria. I worked with Alicia Ryder to transfer all our policies which was no easy matter. Alicia was so wonderful to work with, knowledgeable, courteous, great sense of humor. So far, great service. Keep it up, gang!"
We responded:
"Thank you, Steve, for your wonderful review and for trusting us during your move! I'm glad Alicia Ryder made the policy transfer smooth and enjoyable. We think she has a great sense of humor too. It means a lot to us that you chose our State Farm agency. We’ll keep striving to provide the excellent service you deserve. Wishing you all the best in your new home!"
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Alex W

October 28, 2025

5  out of  5
rating by Alex W
"I had a great experience with this office. I worked with Kelly Serrano to get an estimate on auto insurance. She was so helpful, and professional (and patient!). She worked hard to get me a premium I could afford, and I happily switched from my previous insurance company."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Kelly Serrano provided you with excellent service and helped you find an affordable auto insurance premium. She's a valuable member of our team. We appreciate your trust in us and are happy to have you as a valued customer. If you ever need assistance in the future, please don't hesitate to reach out!"
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Luis Reyes

October 24, 2025

5  out of  5
rating by Luis Reyes
"En cantado por la amabilidad por la asistencia fuiste muy amable muchas gracias por todo tu servicio y amabilidad kelly"
We responded:
"Gracias por el comentario. Apreciamos que haya elegido nuestra agencia de State Farm. Por favor, avísenos si podemos ayudarle en el futuro."
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Marbeli Gomez

October 22, 2025

5  out of  5
rating by Marbeli Gomez
"Dixsy and Karen were amazing help, they made the process of switching insurance easy, highly recommend."
We responded:
"Thank you for your wonderful feedback! We're glad Dixsy and Karen made your insurance switch smooth and easy. We appreciate your recommendation and are here to help anytime you need us!"
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Brandon Daniels

October 14, 2025

5  out of  5
rating by Brandon Daniels
"I’d like to take the time to thank Alicia Ryder for her excellent service and for being extra attentive and informative! Her communication skills are great, and I felt totally comfortable with her assistance! Very punctual and great with response time! The team as a whole is great too and i’d highly recommend contacting Sharon Eddy’s office for ANY of your insurance needs! Thanks again Alicia for everything you do for the community and especially for taking care of my policies!"
We responded:
"Thank you for sharing your experience! We're so glad Alicia Ryder was attentive, informative, and provided excellent service. It's great to hear her communication and responsiveness made you feel comfortable and well taken care of. The entire team at Sharon Eddy’s office appreciates your kind words and recommendation. We're here for any of your insurance needs—thank you for trusting us!"
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Hiwot Bezabih

October 14, 2025

5  out of  5
rating by Hiwot Bezabih
"Everyone is beyond welcoming at Sharon Eddy’s office. I was initially received by Kianni and she was very informative and professional! It was Dixsy that helped me find the best coverage for my vehicle at an affordable price. Quick, efficient, and honest- They are the best in our area! Thank you!"
We responded:
"Thank you for your kind words! We're so happy to hear that Kianni and Dixsy made your experience welcoming, efficient, and helpful. Helping you find the right coverage at a great price is our top priority. We appreciate your trust and support—please don’t hesitate to reach out if you need anything else!"
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Hector Gomez-Berrios

October 13, 2025

5  out of  5
rating by Hector Gomez-Berrios
"Karen was a great help in assisting me choose a plan and Dixsy helped me understand and set up my own Auto plan with State Farm. She went over what would be covered and what each section of the policy meant. Both were polite and answered every question I had."
We responded:
"Thank you for sharing your experience! We're happy to hear that Karen and Dixsy guided you through choosing and setting up your Auto plan with such care and clarity. They’re committed to making sure you fully understand your coverage and feel confident in your policy. We appreciate your feedback and look forward to assisting you again in the future!"
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melissa gomez-villalta

October 4, 2025

5  out of  5
rating by melissa gomez-villalta
"Karen and Dixsy were a great help when choosing State Farm. They took the time to explain my coverage, what State Farm offers, and the process to enroll. My family and I are very satisfied with the service and help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Randy Dickhut

September 16, 2025

5  out of  5
rating by Randy Dickhut
"The staff at Sharon Eddy's agency are great to work with and handle our needs extremely well."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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David Garner

August 21, 2025

5  out of  5
rating by David Garner
"Sharon Eddy and her team were instrumental in getting my rental car claim settled. It was a very bumpy ride in dealing with claim adjuster that was assigned to my case . Sharon ‘s team member Melissa Escobar went above and beyond to help articulate and represent my interests to the claim adjuster. She was outstanding in providing me with updates , follow ups and next steps. I am very grateful to the thoughtfulness that Sharon ‘s team demonstrated in getting my claim resolved. I am convinced if I had not engaged Sharon’s team my claim would still be in limbo . I can’t thank them enough! A job well done!"
We responded:
"Thank you for your feedback regarding your interaction with Melissa. She is a pro when it comes to navigating claims, and we are so glad that she is part of our team!!! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"