State Farm® Insurance Agent Sharon Eddy

"I had a great experience with the Sharon Eddy team, including Kelly and Kianni. They were instrumental in getting my claim processed in extremely rapid fashion, and were responsive and courteous . Thanks Team!"

"Kianni, was extremely patient with me and was able to quote and efficiently insure my motorcycle. She was extremely transparent and helpful."

"great to work with and very responsive, recommended!"

"I've been a client of Sharon's for almost 30 years and she is just the best! State Farm is fine but Sharon is the reason I've stayed so long. She genuinely cares about her clients, has found the most cost effective policies, and has gone out of her way to resolve a couple of claims in my favor. A great agent makes all the difference."

"Kianni was a great person to talk to as the agent. She was very polite, understanding, and helpful going through the whole process. She made sure that I have everything I needed and wanted for my renter insurance. I would definitely talk to her again for any other inquiries when it arise."

"Kelly was perfect
Where I Live is a new organization for proof of insurance and asking me where is my address?
I go to State Farm and Kelly adjust my address in the property insurance.
Thanks Kelly"

"I worked with Alicia Ryder on my new homeowner's policy in DC and the process was incredibly smooth. She was very attentive to my questions and worked with me to get the best value."

"I confess, I'm disturbed by the inordinate and non-functionality of the AI new world. Both interactions with Ivania and Kelly have been helpful and delightful and made my new car purchase a way less stressful event than it was destined to be. I heartily recommend this agency and their employees."

"Mesiento muy satisfecha de aber elejido a state farm los precios son increibles de verdad los recomiendo especial la señorita Kelly es muy amable"

"Ivania Canizalez is super helpful! She is very fast to look at options on policies to save money, discuss why different coverage limits are needed and talk through what makes sense, and she makes it easy to understand."

"Sharon and her team continue to help my family through some really difficult times. When every other company seemed to make things harder, Sharon's team has worked WITH us to help get things resolved.
The first time was 2.5 days before Christmas, when everyone was hurrying to get out of town because of incoming weather, I reached out to Sharon with a policy question - I did not have the policy number or anything handy to make her job easier. Less than 24 hours later, Sharon responded not only answering my question but resolving my issue. This is customer service.

And just today, on a Friday afternoon, no less, Sharon's office is again to to the rescue - helping set things up for a new vehicle and doing everything to make things easy for my 86-year old father.

My favorite story, though, was 4 years ago when my father purchased a car late on a Friday afternoon, unbeknownst to me. I then had to insure it. I had been on the phone with Sharon's office until after 5. Something went wrong on my end, and the call disconnected. I tried calling back, but the national State Farm recording answered. At this point, my dad was driving a brand new car that wasn't insured. A few minutes later, I get a call back from Sharon's office...I hadn't given a call back number. I couldn't believe it! And by the end of the call, insurance was set to go into effect.
This is the epitome of customer service.
Thank you, all!"

"Yusuf Niamati helped me get renters insurance completed in less than 30 minutes. Very pleasant insurance office to work with and super friendly to new customers!"

"While I've been a long time State Farm client, Sharon Eddy recently became my agent. I've never had a State Farm issue in 30 years, but during the account transition I asked Sharon Eddy and her team for special assistance to investigate an aspect of my account. Alicia Ryder, specifically, jumped right in to assist. She was very responsive and communicative throughout the discovery and resolution process. When the matter needed escalation, Sharon Eddy's expertise ensured the matter got appropriate attention. I'm greatly appreciative of how this team pulled together to assist a new, unknown client. Impressive way to start off our new relationship!"

"This State Farm office has it all together. It's wonderful doing business with them—and of particular note, recent transactions with a young man named Yusuf. He provided tremendous service, had a great attitude, listened carefully, and handled my needs with proficiency. If only all customer servicing in the world was like this!"

"14-year customer. Filed a water damage claim after a heavy rainstorm caused interior plaster damage — with photo evidence of holes in the fascia (a roof component). Waited 22 days only to receive a denial with no adjuster or agent ever sent to inspect the property. The denial mischaracterized the source of water entry despite the evidence submitted. If you value your claim being handled in good faith and in a timely manner, be aware this has not been my experience."

"Sharon Eddy and her terrific team, including Kelly Serrano, are very responsive and diligent in getting best rates and dealing with claims."

"Spoke with Sharon's assistant, Yoseph, this afternoon. He was extremely friendly and helpful. Had my insurance quote within minutes and explained all my options giving me the best rate possible. I highly recommend using them!"

"Yusuf Niamati, a representative in this State Farm office, is worth every star I've rated in this review.

He was patient and thorough in explaining my policy benefits and pricing. He not only explained the what, but the why. That was very important to me. It made me feel confident in my decision to go with State Farm.

Thank you Yusuf!"

"I've been a happy client of this office for several years now! Most recently, I had some clarifying questions about my insurance plan moving forward and I also needed an updated proof of insurance for my apartment complex. I worked with Kelly, who was extremely helpful, provided me with clear next steps, and followed up in a very timely manner, so we got all of the open issues resolved the same day!"

"Excellent customer service. I have been a State Farm/Sharon Eddy customer for at least 20 years (multiple products over time, including homeowners, auto, and renters). They are very responsive and customer focused. Kudos to Kianna who helped me today with an additional policy. She was so responsive, friendly, professional, patient, and helpful!"

"Sharon Eddy and her team are simple stated, amazing. They are professional yet care on a personal level. We have always found them to be responsive and resourceful in guiding us with our insurance needs. Unfortunately we are leaving the area, who would have thought that finding an insurance agent would become one of those dreaded things to search for in a new area, but after having the service that Sharon has provided it will be tough for anyone to fill her and her teams shoes!"

"Yusef at State Farm was absolutely AMAZING! He was helpful, kind, and incredibly patient throughout the entire process. He took the time to clearly explain everything so I fully understood my coverage and options. He was also punctual and professional, which I truly appreciated. Customer service like his is rare! I will definitely be asking for Yusef every time moving forward. Highly recommend!"

"Kelly Serrano is so helpful, patient and knowledgeable, I recommend 10/10"

"Had an amazing experience working with Kianni Bracey-Kelly. Had a wonderful attitude, and was very informative on the claims. Overall very satisfied with my experience"

"What amazing customer service. Yusuf was so helpful and efficient. What a joy he brought to the process of getting new insurance"