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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of D

D

October 25, 2024

1  out of  5
rating by D
"What a frustrating experience. They never pick up the phone, and I left a voicemail three days ago and I still haven't gotten a response. They also overcharged me on my original quote for a new car I got back in February."
We responded:
"Thank you for your feedback. I sincerely apologize for the frustration you've experienced with our communication. Your concerns are important to me. My team has indicated that they have reached out to everyone who left a voicemail. However, I’m unable to identify your account from this review as it only includes the initial "D" to verify that they connected with you. Please reach out to me directly by text or call at 703-535-3115 or email me at sharon@sharoneddy.com so I can ensure your concerns are addressed. We understand how crucial timely responses are, and to improve our service, we recently hired an additional customer relations representative to increase our phone capacity. Thank you for your patience, and I look forward to resolving this matter for you."
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Aubrey Wright

June 25, 2024

5  out of  5
rating by Aubrey Wright
"Have been with Sharon Eddy since moving to Alexandria in 2018, and have always been treated with respect and kindness. Staff has always been extremely helpful whenever we’ve needed assistance navigating anything billing or policy change related."
We responded:
"Dear Abrey, Thank you so much for taking the time to leave such a wonderful review for Sharon Eddy State Farm Agent. We truly appreciate your kind words and are thrilled to hear about your positive experience with our team. We strive to provide exceptional service to all our clients, and we are delighted to know that you have consistently felt respected and treated with kindness. Our dedicated team is always ready to assist you with any questions. Your trust and loyalty mean a lot to us. It is our commitment to continue delivering the highest level of service and support to meet your needs. Thank you once again for choosing Sharon Eddy State Farm Agency as your insurance provider, and please don't hesitate to reach out if there's anything else we can assist you with. We look forward to serving you for many more years to come! Warm regards Sharon Eddy State Farm Agent Alexandria VA"
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Susan Gates

June 21, 2024

5  out of  5
rating by Susan Gates
"Due to a recent automobile accident that caused damage to our automobile and home were in need of insurance assistance. Sharon Eddy and her entire staff provided assistance, advice, and support. On every occasion when we called or visited her office they listened, reassured, and helped in every way possible. The sincere and compassionate attitude has been a comfort and support throughout this ongoing ordeal."
We responded:
"Susan, Thank you so much for taking the time to leave us a 5-star review on Google! We truly appreciate your kind words and love being your State Farm insurance agency. It's always rewarding to hear that our efforts have made a positive impact on our customers. The team was thrilled that you had a great experience with us and they love talking with you. We truly appreciate your support and recommendation. Sharon Eddy, State Farm Agent Alexandria, VA "
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William Gilman

December 27, 2023

5  out of  5
rating by William Gilman
"Sharon is always pleasant and helpful. She looks out for our needs and offers suggestions to provide beneficial insurance coverage--beneficial to my family. She is responsive, answers all my questions and provides good guidance. Sharon is a trusted resource."
We responded:
"Thank you, Bill, for taking the time to write a Google review for us. We love working with you and value your business. We sincerely thank you for your support and for choosing our company. We are committed to continuously improving and providing excellent service to our valued customers like you. If you ever have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Sharon Eddy, Agent - State Farm Insurance Serving VA, DC, MD, and NC"
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Jerome Kreuser

December 22, 2023

5  out of  5
rating by Jerome Kreuser
"Great service and great products. Her innovative yearly service of direct talks to clarify coverage is a fantastic idea. I wouldn't go with anyone else. Keep of the great work Sharon."
We responded:
"Thank you so much for taking the time to leave us such a positive review! We truly appreciate your kind words and are delighted that you value our policy review process. I believe that it is important to review policies and coverages with customers regularly as their lives and risks as well as our product offerings are always changing. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Thank you once again for your support and trust in our State Farm Agency. We appreciate your business, and look forward to serving you again in the future. Sharon Eddy, State Farm Agent, Alexandria VA licensed in DC, MD, VA & NC "
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Michele LF

November 1, 2023

5  out of  5
rating by Michele LF
"Sharon Eddy and her entire State Farm staff is a fantastic ins agency in every way. My son was in a really bad accident and Sharon personally helped me during a very difficult time. Her entire staff made sure we were taken care of from the moment I called in to report the accident to the day I received the check. Communication was outstanding. I was never left guessing by any Dept. This State Farm agency is one of the best ever. I’d give it more stars if I could."
We responded:
"Thank you Michele for your kind words. One of my team's traits that I'm most proud of is that they truly care about our customers. They are happy that they could be there for you during a difficult time. We love being your insurance agency. Sharon Eddy State Farm Insurance - Alexandria VA licensed in VA, DC, MD, and NC"
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Robert Goodman

October 26, 2023

5  out of  5
rating by Robert Goodman
"Writing to express my complete appreciation for Sharon Eddy, Ivania Conizalez and State Farm. I have been a policy holder for 30 years and it has been a pleasure."
We responded:
"Robert, my team and I love being your State Farm insurance agency. Ivania, Dixsy, Rachel and Melissa all say it makes their day when they chat with you. We appreciate you and your business for these many years. Thank you for taking the time to provide us with such a kind review. Sharon Eddy - State Farm Agent - Alexandria, VA"
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Kyle Harbacek

October 18, 2023

5  out of  5
rating by Kyle Harbacek
"Sharon is very capable agent who has continued to provide amazing services for our family. I highly recommend her in tailoring insurance policies to unique needs and value."
We responded:
"Thank you for your kind words. I am delighted to be of assistance to your family to make sure that you have the proper coverage for your situation. I appreciate your business and being your State Farm Insurance office. Sharon Eddy, Agent"
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Kathleen Mandell

October 9, 2023

5  out of  5
rating by Kathleen Mandell
"Sharon is very helpful with my insurance policies. She is extremely knowledgable, very profession, and prompt when returning phone calls/texts Sharon also explains the various policies in detail, knows the answers to my many questions. and personalized my policies to my individual needs. I highly recommend Sharon! Best agent ever! Many thanks to you, Sharon. I give you 10 Stars!"
We responded:
"Thanks for the ten stars, Kathleen! I appreciate being your State Farm Insurance Agent. Thank you for taking the time to provide a review. "
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Jill Whalen

September 22, 2023

5  out of  5
rating by Jill Whalen
"Sharon is always responsive to my inquiries, and gets everything done quickly. We were just in the process of buying a new car, and she was able to switch the insurance and send me the info I needed right away. Highly recommend!"
We responded:
"Jill - thank you for taking the time to provide our agency with a review. I appreciate your business. Sharon Eddy - State Farm Insurance Agent, Alexandria, VA"
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brett ringeisen

August 28, 2023

5  out of  5
rating by brett ringeisen
"Sharon Eddy is the best insurance agent ever! She will take care of you if you just take her advice."
We responded:
"Thanks for the review, Brett! The extra endorsement is so important for some types of claims. It makes all the difference in the coverage that applies. It's a pleasure being your insurance agent. Sharon Eddy - State Farm Agent"
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LOuis Luck

February 28, 2023

4  out of  5
rating by LOuis Luck
"I have never worked with anyone like Sharon insurance agent for State Farm I was with her for about 10 years and I moved and went with another insurance company for 15 years going back to State Farm was like going to a homecoming with Sharon and my rates are cheaper"
We responded:
"So glad to be your insurance agent again, Louis. We are glad you came back "home". Thanks for sharing your feedback. Sharon Eddy State Farm Insurance Alexandria VA"
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McKinzie Davis

February 16, 2023

5  out of  5
rating by McKinzie Davis
"Ivania in the office recently helped me change my auto policy, and she was so kind and helpful!"
We responded:
"McKinzie, thank you for choosing our State Farm Insurance Agency and your kind remarks about Ivania. We look forward to assisting you with your insurance and financial needs. "
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Xerxes Zorro

December 23, 2022

5  out of  5
rating by Xerxes Zorro
"Sharon and her team continue to help my family through some really difficult times. When every other company seemed to make things harder, Sharon's team has worked WITH us to help get things resolved. Most recently 2.5 days before Christmas, when everyone was hurrying to get out of town because of incoming weather, I reached out to Sharon with a policy question - I did not have the policy number or anything handy to make her job easier. Less than 24 hours later, Sharon responded not only answering my question but resolving my issue. This is customer service."
We responded:
"Our team is happy to be of assistance to you and your family. Thank you for choosing State Farm and our office. Thank you for your kind words. Sharon Eddy - State Farm Insurance Agent"
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robert mcnamee

December 20, 2022

5  out of  5
rating by robert mcnamee
"Topnotch service and savings! Thank you!"
We responded:
"Thank you, Robert, for your review. I appreciate your business and love being your State Farm Insurance agent."
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Tomas Januscak

December 2, 2022

5  out of  5
rating by Tomas Januscak
"Been my agent for many years and her team is great!"
We responded:
"I appreciate and enjoy being your State Farm Insurance agent. It is always a treat when you stop by the office. Thank you for being a great customer all these years."
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Tyler Riegle

November 23, 2022

5  out of  5
rating by Tyler Riegle
"I am new to the area, but I felt welcomed. All my questions and concerns were addressed. They have a great team."
We responded:
"Thank you, Tyler, for providing feedback on your experience. Welcome to the neighborhood!"
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Nelson Escobar

November 18, 2022

5  out of  5
rating by Nelson Escobar
"La oficina de Sharon Eddy me ayudaron con el seguro de mi auto y apartmento. Todos hablan español y estan listos para ayudar. Buen equipo de gente en la oficina!"
We responded:
"Muchas gracias, Nelson"
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Andrea Arenas

November 18, 2022

5  out of  5
rating by Andrea Arenas
"Very professional and easy to work with for car insurance, the representative I spoke with at this location provided great service and responded fast. I am impressed and definitely will be coming back!"
We responded:
"Thank you for providing us with feedback on your experience. We look forward to providing you with assistance in the future."
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Sophia Ayoud

November 18, 2022

5  out of  5
rating by Sophia Ayoud
"I had a wonderful experience with you all! The agent who assisted me, Ivania, was incredibly kind, understanding, and very helpful when it came to giving me a quote and I couldn’t recommend a better insurance company!"
We responded:
"Thank you for providing us with feedback on your experience with Ivania. She loves helping customers with customizing their insurance. "
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gale baker

November 8, 2022

5  out of  5
rating by gale baker
"I've been with state farm for many years. Sharon Eddy's office and staff has always made me feel like I was there only customer. Always quick and prompt with all my needs. Outstanding customer service. And good affordable prices that fits my family's budget. A plus in my book."
We responded:
"Thank you, Gale for your kind words. We love having you as a customer and truly appreciate your business!"
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Dave Morasco

October 13, 2022

5  out of  5
rating by Dave Morasco
"Interactions are always courteous and professional. A recent review of policies and available discounts was comprehensive and helpful, as was information on products and services."
We responded:
"Thank you Dave for the review. I appreciate being your State Farm Insurance Agent."
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Monica G

October 5, 2022

5  out of  5
rating by Monica G
"We love Sharon! She has been our agent for 10+ years now. She and her office staff are kind and so helpful. They really take the time to explain things to you, from the claims process to your insurance options. Highly recommend working with them for all your insurance needs! 😊"
We responded:
"We love being your State Farm Insurance Agent. Thank you for the review. I greatly appreciate it!"
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L-Boogy Allen

September 27, 2022

5  out of  5
rating by L-Boogy Allen
"Dixsy was the best help I could ask for! Customer Service was so excellent I highly recommend this agent bc of the professionalism I love it… awesome job Dixsy thanks again!"
We responded:
"Thank you for your review. Dixsy is an asset to our insurance agency and loves helping our customers. We appreciate being your State Farm Agency and your kind words."
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Ivan Cruz-Basilio

August 25, 2022

5  out of  5
rating by Ivan Cruz-Basilio
"Dixsy is a magnificent insurance agent! Her expertise and outstanding service made it a wonderful experience in the search of a quote. Her knowledgeable advice and genuine care for her client made me obtain a plan tailored just for me, one that fit my budget and needs. She explained all the details and answered all my questions thoroughly, even gave me information on insurance that no other insurance agent gave me before. I highly recommend Dixsy as your next insurance agent, she’s simply the best! She will exceed your expectations and make your search for an insurance plan an espectacular one."
We responded:
"Thank you Ivan for your kind words. Dixsy is a valuable employee and loves helping our customers. We appreciate your business."